Find answers to common questions about our services, policies, and procedures.
Common Questions
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What services do you offer?
We offer a comprehensive range of automotive services including engine diagnostics, oil changes, brake repairs, tire services, battery replacement, AC repair, suspension work, electrical system repairs, and more. We also sell quality spare parts for various vehicle makes and models.
Do I need an appointment for repairs?
While we accept walk-ins for minor repairs and diagnostics, we recommend booking an appointment for major repairs to ensure we have the necessary time, parts, and personnel available. You can book appointments by phone or through our contact form.
How long do typical repairs take?
Repair times vary depending on the service. Simple maintenance like oil changes typically take 30-60 minutes, while more complex repairs might take several hours or even multiple days. We always provide an estimated completion time when you drop off your vehicle.
Can I bring my own parts for installation?
Yes, we can install customer-supplied parts. However, please note that we cannot provide warranties on customer-supplied parts. We recommend using our quality parts which come with warranty coverage for both parts and labor.
Do you provide warranties on repairs?
Yes, we stand behind our repairs with limited warranties. Specific coverage varies by service.
What brands of parts do you carry?
We stock trusted brands like Bosch, Mobil, StopTech, and OEM parts based on your vehicle.
Do you offer emergency roadside assistance?
Yes, we offer limited emergency support. Call our hotline to check availability.
How do I know if a repair is necessary?
Our technicians will inspect your vehicle and explain any issues before performing work.
What payment methods do you accept?
We accept cash, eSewa, Khalti, bank transfers, and major cards.
Can you service all vehicle makes and models?
Yes, we service both domestic and imported vehicles of all makes.
Still Have Questions?
If you couldn't find the answer you were looking for, our friendly team is here to help. Contact us directly and we'll get back to you as soon as possible.